Top quality of product or service is important, but businesses should ...

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(Edited)

Top quality of product or service is important, but businesses should also focus on their customer service. I went into a small business today and the service was top without being overbearing: they advised, have special rate for students, keep up with evolving technology, etc.

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I truly am waiting to start my tiny business to try and be innovative

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(Edited)

Nice. Hope to read more about it whenever you're ready 👍. Success!

!ENGAGE 10

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Its always nice to have a great product with equally good customer service.

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My point exactly! I left that place with such a good feeling, I wanted to promote it. Let everyone I know go and support them and also get the best service. It's a family owned business, so I think that also contributes to their service and culture.

!ENGAGE 10

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Awesome. It’s always good for business when the customer leaves feeling satisfied.

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Indeed it is. When I go into certain spaces, I always ask myself "why the long face?" I get that people can have their "off" days, but not when it's become a trend. I've been on the other end of the desk, with a salary that wasn't worth much, still I tried to a smile. Oh well, the mindset/attitude needs to change.

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