RE: Building Customer Relationships That Last
You are viewing a single comment's thread:
Really great post! I feel like small business owners could teach these big companies a thing or two about nurturing customer relationships. One of the points that stood out right away was Treat Them Right. So many companies spend a ton to get new customers and don't offer their loyal long time customers anything at all much less anything extra.
0
0
0.000
Thank you for you comments. As a small business owner we have to do more, work harder, and evolve. We can't afford to source it out so as a small business owner, we wore many hats and long hours. I finally closed our store last December and retired.
You're welcome, Michael! One thing about outsourcing is you still have to spend time showing them how you need the work done.